Any ticket purchased means that the customer has accepted the terms and conditions for its use:
1. The site allows to buy tickets, at the end of the purchase the customer receives the ticket by email. If you do not receive the e-mail within 24 hours, the customer should contact you through customer support or online service.
2. The user registered in the site is responsible for their access data, and must guarantee the confidentiality of the same.
3. Your customer number is generated automatically upon registration.
4. At the time of purchase, the customer must carefully check their data, type of event, date, amount of ticket, time and place, prior to the completion of their order.
5. Your purchase is personal and non-transferable, so any improper use of it is the sole responsibility of the customer.
6. Preserve your invoice, it is the identification necessary for you to get any information about your order. And for greater agility at the venue, we advise you to print your ticket in advance.
7. All purchases are final, and for this reason, no exchanges or refunds of tickets will be accepted.
8. In case of postponement of the event tickets are valid for the new date, in case the event is canceled, the refund will be made to your account.
9. It is mandatory to present the original identity document with photo for validation of the ticket. You will not be allowed to enter the event under any circumstances, if you do not have your identity document in hand.
10. To avoid discomfort, queues, and loss of time at the time of ticket validation, we advise you to arrive at the venue earlier in the event. Validation of tickets is available 2 hours before the start of the event.
11. In order for third parties to use the ticket without the presence of the Card Holder, it is necessary to present the ticket, a simple copy of the holder's identity document, and a simple copy of the beneficiary.
12. Unless otherwise stated, it is not allowed to enter the premises while the event is taking place; smoking is not allowed on the premises; animals, cameras and / or professional video recorders, audio recorders, as well as sharp and dangerous objects are not allowed.
13. For security reasons, tickets are temporarily available upon completion of the purchase. Download as soon as possible.
14. We do not guarantee availability of tickets during the period of your shipment, to avoid this kind of discomfort, we recommend that you finalize your purchase and payment as soon as possible, or pre-load your account for future purchases. Any amount charged will always be available in your account and will not suffer any kind of discount, so you can buy other tickets at any time, day, and / or year.
15. We do not under any circumstances make a refund of monetary amounts, regardless of the circumstances. Whether by account cancellation, event cancellation, poorly placed loading, or loading without the purchase of tickets. It is at your own risk if one of the mentioned or similar situations happens.